The purpose of this project was showcase our UX Design skills we had obtained throughout this bootcamp. We collaborated as a team to create a company using UX methods such as branding, interviews, competitors analysis, research, and website mockup and prototype.
Spicely’s Mission
Spicely’s mission is to provide culture-specific spice blends inspired from various regions around the world.
My Contributions
While working on Spicely I contributed to the branding, competitive analysis, and helped design the mid-fi and high-fi mockups.
The Design Team
Robert Chacon - UX/UI Specialist
Otito Ihebuzor - UX/UI Interactions Designer
Christiana James - UX Writer
Miranda Kemp - UX Manager
Beverly Unegbu - UX Researcher
Tools
Spicely
Project Overview
Research Plan
For our research we looked to gain insight on our target market’s positive and negative points. We wanted to know what they use to cook, how they cook, and what outcomes they expect when they utilize spice blends in their dishes. Our goal was to understand if these cooks would be interested in an all-in-one spice blend that could cut down the hunt for authentic cultural spices.
Competitor Analysis
We completed a competitor and comparative analysis of Spicely’s main competitors. We decided to analyze the target audience, unique value, product offerings, price points, marketing tactics, customer reviews, retail options, market share, and websites of the above brands.
Target Audience
The audience we wanted to target is the following:
24 – 60 years old
Individuals who live on their own
Cook their own meals for themselves and/or family.
Cook at least 3x a week
Apt to making and trying cultural dishes
User Research
Knowing that we would need to get in-depth understanding of our target market's user habits, we did some research and found that conducting interviews would be the best way to gather this information. So we decided to conduct 5 contextual interviews (lasting one hour each) with participants from our target group.
In order to obtain participants, we created a screening survey and distributed it among populations gathered through social media and personal network. After participants took the survey, we identified which ones qualified for us to be able to interview. We then held interviews and we were able to identify positive and negative pain points when it comes to purchasing and using cultural spices and spice blends.
We also created a survey to see if there was even a need in the market for authentic cultural spices. Survey results are the following:
More than 50% of our participants have difficulty finding spice blends authentic to cultural cuisines in their local market
44.6% of our participants ranged between age 24-30, with 92% of them cooking culturally cuisines often and 95% of them using cultural spice blends in their meals
54.2% respondents purchase spice blends once every 3 months
29.2% of participants travel 10-15 miles to purchase their preferred cultural spice
In short, more than 50% of our qualified participants are in need of a cultural spice blend that is more easily accessible without compromising the authenticity.
Problem Statement
Due to the lack of access to authentic cultural spice blends, our users need a website where they can purchase these blends online or locate stores that sell them.
User Persona
Empathy Map
Journey Map
Sketches and Low-Fi Prototype
We then designed sketched wireframes and then created a low-fi prototype of the Spicely website. Below are examples of the work we did.
Individual Product Page
Cart Page
Filter Page
Home Page
Filter Page
Product Page
The color palette for the website was derived from the color of various spices.
Style Guide
Usability Testing
Once our high-fidelity was complete, we did a round of usability testing. The following are the tasks users had to complete and the results from the testing.
Tasks
Task 1: This is your first time on spicely.com. Look into Spicely's History
Task 2: You want to try to cook a new dish called Chimichurri Carne Asada Tacos. Locate on this website where you would go to find instructions to cook this new dish
Task 3: Find the closest store that sells Spicely Products
Task 4: Purchase the Ras El Hanout 2.2 oz Spice Blend
Results
Top takeaways are as follows:
100% Success rate of completing tasks
100% Success rate of completing tasks in under 5 mins
Iteration
While we did have great results, there was also room for improvement. We had a list of 5 items that we needed to fix based on user feedback.
Headers could use some color
"Our Story" is text heavy
Spacing on product page too much
Home page carousel is too fast
Plane icon too confusing
High Fidelity Prototype
We implemented user feedback and created the high fidelity prototype. Please feel free to click through the prototype.
Next Steps
While my group focused on the purchase of a product, we recommend exploring the following options for future iterations:
Create a favorites page
Create a user profile page
Sign In/Up page